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Tale of Two McDonald’s
Getting Customer Service Right At our house we have some traditions – McDonald’s is one of them. Somehow, we got in the habit of starting...

Norman Leach
Aug 1, 20212 min read
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The Roaring Twenties Are Back – Profiting from the COVID recovery.
A hundred years ago, as 1,000’s of troops returned from the First World War the world saw an unprecedented economic boom. All of those...

Norman Leach
Jun 9, 20212 min read
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You Need to Stop Wasting the Customers You Have
There is an old saying that 80% of our business comes from 20% of our clients. It may be old, but it is true. For most businesses, the...

Norman Leach
Mar 14, 20212 min read
2 views
0 comments
You Need to Stop Wasting the Customers You Have
There is an old saying that 80% of our business comes from 20% of our clients. It may be old, but it is true. For most businesses, the...

Norman Leach
Mar 14, 20212 min read
2 views
0 comments
Creative Concepts Marketing – Your Partner in Success.
Welcome to our blog. Creative Concepts Marketing was established about 20 years ago. We started out writing business and marketing plans...

Norman Leach
Apr 13, 20201 min read
2 views
0 comments
Creative Concepts Marketing – Your Partner in Success.
Welcome to our blog. Creative Concepts Marketing was established about 20 years ago. We started out writing business and marketing plans...

Norman Leach
Apr 13, 20201 min read
1 view
0 comments
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